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Parents & Carers

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Welcome! We know that parenting a child who’s struggling with emotional health can be really tough and worrying. You’re not alone in this—we’re here to help you every step of the way. Getting the right support at the right time can make all the difference, and we’ve got resources and tips to guide you and your child through these challenges. Together, we can work towards better emotional wellbeing for your family!

Where can I go for help?

We deliver a wide range of children’s emotional and wellbeing services in Hartlepool and Stockton on Tees, including Mental Health Support Teams (MHSTs). We do this in partnership with educational settings and organisations such as Tees Esk and Wear Valley NHS and Changing Futures North East, bringing together a wealth of experience and expertise to ensure that all children and young people receive the support they need.

A great first step is to talk to your child’s school about your concerns; most schools have a Senior Mental Health Lead or a Designated Emotional Health and Wellbeing Lead who can assist you. You can also check to see if our service is active in your child’s school.

If we are, you can request help here, and someone from our team will reach out to you. If your child’s school isn’t listed, don’t worry! You can contact the NHS Single Point of Contact (SPOC) directly on 0300 013 2000 or visit the website here , where they can provide advice and direct you to the most suitable services for your child. Additionally, if you live in Middlesbrough or Redcar, you can visit the LINK website to access similar support. Remember, help is available, and you don’t have to navigate this alone!

You can find out if our service is active in your child’s school.

Filter Schools

If we are active in your child’s school, you can request help here, and someone from our team will reach out to you. If your child’s school isn’t listed, don’t worry! You can contact the NHS Single Point of Contact (SPOC) directly at 0300 013 2000 or visit the website here , where they can provide advice and direct you to the most suitable services for your child. Additionally, if you live in Middlesbrough or Redcar, you can visit the LINK website to access similar support. Remember, help is available, and you don’t have to navigate this alone!

Support for Children with Neurological Differences

If you’re concerned that your child may have a neurological difference like ASD or ADHD, we’re here to help—whether or not they have a formal diagnosis. In Teesside, we adopt a needs-led approach, ensuring every child receives the support they need to thrive. If your child is also facing anxiety or low mood, they can still access our services.

We know that waiting for assessments and diagnoses can be stressful, but it shouldn’t prevent you from seeking the help your child needs. We encourage you to check out your local family hubs, which often hold multi-agency information sessions. These sessions provide a valuable opportunity to access advice and guidance from a range of services, including SENDIASS, CAMHS, the Mental Health in Schools Team, Daisy Chain and Early Help, among others.

Remember, you’re not alone in this, and we’re here to support you and your child every step of the way. For more information, please visit NHS North East and North Cumbria Neurodevelopment Pathway.