We are looking for an experienced administrator to join our admin team on 37.5 hours per week
As a key team member, you will talk directly to people who contact our service and support our therapists with admin tasks. You will answer phone calls about referrals and appointments and help with other related duties. We receive a high volume of telephone calls, including calls from people in distress, so being confident in answering the phone is essential.
You need to work well both on your own and with guidance. Experience with the patient management system IAPTUS would be a plus, but we will provide full training.
You should have an NVQ Level 2 in Administration/Business or similar or have significant relevant experience. Computer literacy is essential as you will be expected to input information onto a clinical database.
This job is based across our Middlesbrough office 21 High Force Road TS2 1RH and Stockton office 24 Yarm Road TS18 3NA. It is anticipated that Monday and Tuesday will be spent at Stockton and the remainder of the week in Middlesbrough, flexibility is required.
You will occasionally be asked to work at other offices in Teesside to help with absence cover so flexibility is important.
The working hours are:
Monday: 12:00-20:00
Tuesday: 08:00-16:00
Wednesday: 08:00-16:00
Thursday: 12:00-20:00
Friday: 08:00-16:00
